Depending on where you are located, you may have certain rights regarding your personal information. This page explains what those rights are, who they apply to, and how to exercise them.
To submit a request, please see the How to Exercise Your Rights section below.
If you are located in the European Union, European Economic Area, or United Kingdom, the following rights apply to your personal data under the EU General Data Protection Regulation (EU GDPR) and/or UK GDPR.
You have the right to request a copy of the personal data we hold about you, along with information about how we use it. This is commonly referred to as a Subject Access Request (SAR).
You have the right to request that we correct personal data that is inaccurate or incomplete.
You have the right to request that we delete your personal data in certain circumstances, such as where the data is no longer necessary for the purpose for which it was collected, where you withdraw consent and no other lawful basis applies, or where the data has been unlawfully processed.
This right is not absolute. We may be required to retain certain data to comply with a legal obligation or to establish, exercise, or defend legal claims.
You have the right to request that we restrict the processing of your personal data in certain circumstances — for example, while we verify the accuracy of data you have contested, or where you have objected to processing based on legitimate interests and we are considering that objection.
Where processing is restricted, we may continue to store your data but will not process it further without your consent, except in limited circumstances permitted by law.
Where we process your personal data on the basis of consent or contract, and the processing is carried out by automated means, you have the right to receive your personal data in a structured, commonly used, and machine-readable format. You may also request that we transmit that data to another controller where technically feasible.
You have the right to object to processing of your personal data where we rely on legitimate interests as our lawful basis. We will stop processing unless we can demonstrate compelling legitimate grounds that override your rights, or where processing is necessary for the establishment, exercise, or defence of legal claims.
You also have the right to object at any time to the processing of your personal data for direct marketing purposes. If you object to direct marketing, we will stop processing your data for that purpose without delay.
Where we process your personal data on the basis of consent, you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before withdrawal.
If you are a California resident, the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA) gives you the following rights.
You have the right to request information about the personal information we have collected about you over the past 12 months, including:
You have the right to request that we delete personal information we have collected from you, subject to certain exceptions. We may deny a deletion request where retaining the information is necessary to complete a transaction, comply with a legal obligation, or for other purposes permitted under the CCPA/CPRA.
You have the right to request that we correct inaccurate personal information we hold about you.
You have the right not to receive discriminatory treatment for exercising your privacy rights. We will not deny you goods or services, charge you different prices, or provide a different level of service because you exercised a right under the CCPA/CPRA.
If you are a resident of a US state with applicable privacy legislation — including but not limited to Virginia, Colorado, Connecticut, Texas, and Oregon — you may have the following rights regarding your personal information.
You have the right to confirm whether we process personal information about you and to request a copy of that information.
You have the right to request that we correct inaccurate personal information we hold about you.
You have the right to request that we delete personal information we have collected from or about you, subject to certain exceptions.
You have the right not to receive discriminatory treatment for exercising your privacy rights under applicable state law.
If we decline to act on your rights request, you may appeal our decision by contacting us at info@axlehealth.com with the subject line "Privacy Rights Appeal". We will respond to your appeal within the timeframe required by applicable law.
To submit a privacy rights request, please contact us at:
Email: info@axlehealth.com
Please include your name, the country or state you are located in, and a clear description of the right you wish to exercise.
To protect your personal information, we may ask you to verify your identity before processing your request. We will not use information provided for identity verification for any other purpose.
We aim to respond to all valid requests within 45 days. In some cases, where requests are complex or numerous, we may extend this period as permitted by applicable law. If we extend the timeframe, we will notify you.
We will not charge a fee for handling your request unless it is manifestly unfounded or excessive.
We may update this page from time to time to reflect changes in applicable law or our data practices.
Last updated: 07/02/2026